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# EscalationCategory

GraphQL object

Reference: https://docs.revvue.ai/api-reference/jonna-ai-agent/types/objects/escalation-category

## Fields

- `id`
- `category`
- `subcategory`
- `description`
- `canonicalQuestion`
- `gapKind`
- `status`
- `createdAt`
- `updatedAt`

## Definition

```graphql
type EscalationCategory {
  id: String!
  category: String!
  subcategory: String!
  description: String!
  canonicalQuestion: String!
  gapKind: String!
  status: String!
  createdAt: DateTime
  updatedAt: DateTime
}
```