newMutateSupportTicket

Example Query

mutation ExampleMutation($supportTickets: [InboxSupportTicketInput!]!) {
  newMutateSupportTicket(supportTickets: $supportTickets) {
    id
    tenantId
    activeState
    created
    changed
    createdBy
    changedBy
    threadId
    reference
    latestInboundDatetime
  }
}

Variables

{
  "supportTickets": [
    {
      "id": "example",
      "tenantId": "example",
      "activeState": "ACTIVE",
      "created": "2026-09-18T23:19:09.658Z",
      "changed": "2026-09-18T23:19:09.658Z",
      "createdBy": "example",
      "changedBy": "example",
      "threadId": "example",
      "reference": "example",
      "latestInboundDatetime": "2026-09-18T23:19:09.658Z"
    }
  ]
}

Example response

{
  "data": {
    "newMutateSupportTicket": [
      {
        "id": "example",
        "tenantId": "example",
        "activeState": "ACTIVE",
        "created": "2026-09-18T23:19:09.659Z",
        "changed": "2026-09-18T23:19:09.659Z",
        "createdBy": "example",
        "changedBy": "example",
        "threadId": "example",
        "reference": "example",
        "latestInboundDatetime": "2026-09-18T23:19:09.659Z"
      }
    ]
  }
}

Arguments

supportTicketslist of InboxSupportTicketInputsRequired

Returns

a list of InboxSupportTickets

idStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

tenantIdStringOptional

activeStateActiveStateOptional

An enumeration.

createdDatetimeOptional

The DateTime scalar type represents a DateTime value as specified by iso8601.

changedDatetimeOptional

The DateTime scalar type represents a DateTime value as specified by iso8601.

createdByStringOptional

changedByStringOptional

threadIdStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

referenceStringOptional

latestInboundDatetimeDatetimeOptional

The DateTime scalar type represents a DateTime value as specified by iso8601.

assignedToStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

statusSupportTicketStatusOptional

An enumeration.

prioritySupportTicketPriorityOptional

An enumeration.

locationIdStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

linkedTicketIdslist of StringsOptional

readBooleanOptional

aiStateAiStateOptional

subjectStringOptional

contentPreviewStringOptional

categorieslist of SupportTicketTagCategoriesesOptional

summaryStringOptional

superTagslist of SuperTagsOptional

integrationProfileIdStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

originSupportTicketOriginOptional

jonnaThreadJonnaThreadRefOptional

inferenceClassificationInferenceClassificationOptional