supportTicketConversation | RevVue

query ExampleQuery($supportTicketId: UUID!, $includeAttachments: Boolean!, $includeAttachmentContent: Boolean!, $includeInlineContent: Boolean!, $maxInlineSize: Int, $conversationId: String, $integrationProfileId: UUID, $itemTypes: [ConversationItemType!], $bypassCache: Boolean!) {
  supportTicketConversation(supportTicketId: $supportTicketId, includeAttachments: $includeAttachments, includeAttachmentContent: $includeAttachmentContent, includeInlineContent: $includeInlineContent, maxInlineSize: $maxInlineSize, conversationId: $conversationId, integrationProfileId: $integrationProfileId, itemTypes: $itemTypes, bypassCache: $bypassCache) {
    conversationTimeline
    count
  }
}

{
  "supportTicketId": "example",
  "includeAttachments": true,
  "includeAttachmentContent": true,
  "includeInlineContent": true,
  "maxInlineSize": null,
  "conversationId": null,
  "integrationProfileId": null,
  "itemTypes": null,
  "bypassCache": false
}

{
  "data": {
    "supportTicketConversation": {
      "conversationTimeline": [
        {
          "typename__": "example",
          "activityType": "STATUS",
          "attachments": [
            {
              "content": null,
              "contentId": null,
              "contentType": null,
              "id": null,
              "inline": null,
              "name": null,
              "size": null
            }
          ],
          "cc": [
            {
              "email": null,
              "name": null
            }
          ],
          "bcc": [
            {
              "email": null,
              "name": null
            }
          ],
          "content": "example",
          "contentPreview": "example",
          "created": "2026-09-18T23:18:36.230Z",
          "id": "example",
          "inReplyTo": [
            "example"
          ]
        }
      ],
      "count": 0
    }
  }
}

Arguments

supportTicketIdStringRequiredformat: "uuid"

includeAttachmentsBooleanRequired

includeAttachmentContentBooleanRequired

includeInlineContentBooleanRequired

maxInlineSizeIntegerOptional

conversationIdStringOptional

integrationProfileIdStringOptionalformat: "uuid"

itemTypeslist of ConversationItemTypesOptional

bypassCacheBooleanRequired

Returns

a L_SupportTicketConversationQuery

conversationTimelinelist of ConversationEmailOrConversationInternalNoteOrConversationActivityLogOrAIRunMessageGqlOrChatMessageOrConversationChatEphemeralEventOrConversationReviews

countIntegerOptional