SupportTicketInput

INPUT

Definition

input SupportTicketInput {
  id: UUID
  tenantId: String
  activeState: ActiveState
  created: DateTime
  changed: DateTime
  createdBy: String
  changedBy: String
  assignedTo: UUID
  status: SupportTicketStatus
  priority: SupportTicketPriority
  locationId: [UUID!]
  linkedTicketIds: [UUID!]
  read: Boolean
  conversationId: String
  contentPreview: String
  title: String
  summary: String
  customTags: [LegacyCustomTagInput!]
  customTagIds: [UUID!]
  sentiment: SentimentCategory
  superTags: [BookingSuperTagInput!]
  suggestedActions: [String!]
  suggestedReply: String
  source: IntegrationSource
  sourceName: String
  sourceEmail: String
  sourceExternalId: String
  sourceAvatar: String
  userAvatarUrl: String
  userEmail: String
  userEmailVerified: Boolean
  userExternalId: String
  userId: UUID
  userName: String
  surveyId: UUID
  reviewId: UUID
  jonnaThread: JonnaThreadRefInput
  integrationProfileId: UUID
  latestInboundDatetime: DateTime
  documentType: DocumentType
  companyId: [UUID!]
  departmentId: [UUID!]
  isJunk: Boolean
  categories: [SupportTicketTagCategories!]
  subCategories: [TagSubCategories!]
  content: String
  externalParentId: String
  externalReferences: [String!]
  sentReplyReferences: [String!]
  reference: String
}

Input fields

idStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

tenantIdStringOptional

activeStateActiveStateOptional

An enumeration.

Allowed values:

createdDatetimeOptional

The `DateTime` scalar type represents a DateTime value as specified by [iso8601](https://en.wikipedia.org/wiki/ISO_8601).

changedDatetimeOptional

The `DateTime` scalar type represents a DateTime value as specified by [iso8601](https://en.wikipedia.org/wiki/ISO_8601).

createdByStringOptional

changedByStringOptional

assignedToStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

statusSupportTicketStatusOptional

An enumeration.

prioritySupportTicketPriorityOptional

An enumeration.

Allowed values:

locationIdlist of StringsOptional

linkedTicketIdslist of StringsOptional

readBooleanOptional

conversationIdStringOptional

contentPreviewStringOptional

titleStringOptional

summaryStringOptional

customTagslist of LegacyCustomTagInputsOptional

customTagIdslist of StringsOptional

sentimentSentimentCategoryOptional

An enumeration.

Allowed values:

superTagslist of BookingSuperTagInputsOptional

suggestedActionslist of StringsOptional

suggestedReplyStringOptional

sourceIntegrationSourceOptional

An enumeration.

sourceNameStringOptional

sourceEmailStringOptional

sourceExternalIdStringOptional

sourceAvatarStringOptional

userAvatarUrlStringOptional

userEmailStringOptional

userEmailVerifiedBooleanOptional

userExternalIdStringOptional

userIdStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

userNameStringOptional

surveyIdStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

reviewIdStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

jonnaThreadJonnaThreadRefInputOptional

integrationProfileIdStringOptionalformat: "uuid"

Leverages the internal Python implementation of UUID (uuid.UUID) to provide native UUID objects in fields, resolvers and input.

latestInboundDatetimeDatetimeOptional

The `DateTime` scalar type represents a DateTime value as specified by [iso8601](https://en.wikipedia.org/wiki/ISO_8601).

documentTypeDocumentTypeOptional

An enumeration.

companyIdlist of StringsOptional

departmentIdlist of StringsOptional

isJunkBooleanOptional

categorieslist of SupportTicketTagCategoriesesOptional

subCategorieslist of TagSubCategoriesesOptional

contentStringOptional

externalParentIdStringOptional

externalReferenceslist of StringsOptional

sentReplyReferenceslist of StringsOptional

referenceStringOptional

Referenced by

Mutations

mutateSupportTicket(supportTickets)