supportTickets

Example Query

query ExampleQuery($ids: [UUID!], $queryOffset: Int, $queryLimit: Int, $activeState: ActiveState, $source: [IntegrationSource!], $status: [SupportTicketStatus!], $integrationProfileIds: [UUID!], $assignedTo: [String!], $categories: [SupportTicketTagCategories!], $locationId: [String!], $priority: [SupportTicketPriority!], $read: Boolean, $countOnly: Boolean, $disableWarmCache: Boolean, $customTagIds: [String!], $subCategories: [TagSubCategories!], $sentiment: [SentimentCategory!], $companyId: [String!], $departmentId: [String!], $freeTextSearch: String, $filterOperator: LogicalOperator, $stateSorting: [ColumnSortingInput!], $filters: [FilterConditionInputInput!]) {
  supportTickets(ids: $ids, queryOffset: $queryOffset, queryLimit: $queryLimit, activeState: $activeState, source: $source, status: $status, integrationProfileIds: $integrationProfileIds, assignedTo: $assignedTo, categories: $categories, locationId: $locationId, priority: $priority, read: $read, countOnly: $countOnly, disableWarmCache: $disableWarmCache, customTagIds: $customTagIds, subCategories: $subCategories, sentiment: $sentiment, companyId: $companyId, departmentId: $departmentId, freeTextSearch: $freeTextSearch, filterOperator: $filterOperator, stateSorting: $stateSorting, filters: $filters) {
    count
    documents {
      id
      tenantId
      activeState
      created
      changed
      createdBy
      changedBy
      assignedTo
      status
      priority
    }
  }
}

Variables

{
  "ids": null,
  "queryOffset": null,
  "queryLimit": null,
  "activeState": null,
  "source": null,
  "status": null,
  "integrationProfileIds": null,
  "assignedTo": null,
  "categories": null,
  "locationId": null,
  "priority": null,
  "read": null,
  "countOnly": null,
  "disableWarmCache": null,
  "customTagIds": null,
  "subCategories": null,
  "sentiment": null,
  "companyId": null,
  "departmentId": null,
  "freeTextSearch": null,
  "filterOperator": null,
  "stateSorting": null,
  "filters": null
}

Example response

{
  "data": {
    "supportTickets": {
      "count": 0,
      "documents": [
        {
          "id": "example",
          "tenantId": "example",
          "activeState": "ACTIVE",
          "created": "2026-09-18T23:32:50.288Z",
          "changed": "2026-09-18T23:32:50.288Z",
          "createdBy": "example",
          "changedBy": "example",
          "assignedTo": "example",
          "status": "NEW",
          "priority": "LOW"
        }
      ]
    }
  }
}

Arguments

idslist of StringsOptional

queryOffsetIntegerOptional

queryLimitIntegerOptional

activeStateActiveStateOptional

Allowed values:

sourcelist of IntegrationSourcesOptional

statuslist of SupportTicketStatusesOptional

integrationProfileIdslist of StringsOptional

assignedTolist of StringsOptional

categorieslist of SupportTicketTagCategoriesesOptional

locationIdlist of StringsOptional

prioritylist of SupportTicketPrioritiesOptional

Allowed values:

readBooleanOptional

countOnlyBooleanOptional

disableWarmCacheBooleanOptional

customTagIdslist of StringsOptional

subCategorieslist of TagSubCategoriesesOptional

sentimentlist of SentimentCategoriesOptional

Allowed values:

companyIdlist of StringsOptional

departmentIdlist of StringsOptional

freeTextSearchStringOptional

filterOperatorLogicalOperatorOptional

Allowed values:

stateSortinglist of ColumnSortingInputsOptional

filterslist of FilterConditionInputInputsOptional

Returns

a LegacySupportTicketQuery

countInteger

documentslist of SupportTickets