For AI agents: a documentation index is available at the root level at /llms.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.

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Docs API Reference

Docs API Reference

Auth & tenants
Companies & locations
Inbox
Reviews
Bookings
Surveys
QR codes, vouchers & rewards
Analytics & reports
Jonna (AI agent)
Knowledge base
Live chat
Embeds
Notifications & channels
Content & templates
Integrations
File storage
Platform documents & settings
Service internals

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supportTicketReply

||View as Markdown|

Example Query

query ExampleQuery($content: String, $language: String, $prompt: String, $userName: String) {
  supportTicketReply(content: $content, language: $language, prompt: $prompt, userName: $userName) {
    suggestedReply
  }
}

Variables

{
  "content": "example",
  "language": "example",
  "prompt": "example",
  "userName": "example"
}

Example response

{
  "data": {
    "supportTicketReply": {
      "suggestedReply": "example"
    }
  }
}

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supportTicketConversation

Arguments

contentStringOptional

The message content

languageStringOptional

The language to reply in

promptStringOptional

The additional prompt to use

userNameStringOptional

The user name

Returns

an optional SupportTicketReplyQuery

suggestedReplyStringOptional

Reply suggestion